Prompt
Help us work through our customer support processes according to the goals and resources below. [input] Goals and usage situations: You want to clear a block in your customer support process and decide your next course of action. Resources to review: Inquiry history and support availability times Conditions and Constraints: Please proceed based on the provided data, and mark any missing facts as requiring confirmation. Previous attempts and records: This is my first attempt. Please proceed from the parts that can be confirmed in the current data. [Key points to check in this topic] Connect inquiry classification, priority, responsibility, response standards, and prevention of recurrence. [Results to be created this time] Distinguish between information that can be confirmed based on current data and information gaps that change the outcome. Write down the reasons for each question and the parts that vary depending on the answer, and suggest up to three questions to check first. Once you receive the answer, please update the agreed upon task summary. [Working Principle] Distinguish between observed facts and business hypotheses to be tested. Do not fill in sales, demand, and costs arbitrarily, but leave actual basis and calculation conditions. Consider the resource constraints of your implementation. If there is no input that will change the results, ask only the necessary questions first and proceed with the parts that can be confirmed with data. [Completion criteria] Please check whether the question already has an answer in existing materials or is simply a question of preference. Distinguish between the basis for the outcome, remaining uncertainties, and next actions, and mark only what has actually been confirmed as complete.