Prompt
Help us work through our customer support processes according to the goals and resources below. [input] Goals and usage situations: You want to clear a block in your customer support process and decide your next course of action. Resources to review: Inquiry history and support availability times Conditions and Constraints: Please proceed based on the provided data, and mark any missing facts as requiring confirmation. Previous attempts and records: This is my first attempt. Please proceed from the parts that can be confirmed in the current data. [Key points to check in this topic] Connect inquiry classification, priority, responsibility, response standards, and prevention of recurrence. [Results to be created this time] If there are alternatives provided, compare them based on the same criteria. If not, suggest two possible approaches based on the current data. Distinguish between appropriate situations, pros and cons, required data, and what to give up for each approach. Rather than saying that one is unconditionally better, please write down the basis for your choice based on the input conditions. [Working Principle] Distinguish between observed facts and business hypotheses to be tested. Do not fill in sales, demand, and costs arbitrarily, but leave actual basis and calculation conditions. Consider the resource constraints of your implementation. If there is no input that will change the results, ask only the necessary questions first and proceed with the parts that can be confirmed with data. [Completion criteria] Make sure that the comparison criteria and assumptions are applied equally to all alternatives. Distinguish between the basis for the outcome, remaining uncertainties, and next actions, and mark only what has actually been confirmed as complete.